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Free delivery by UsedServers.ca within 48 hours in Montreal!
For delivery via UsedServers.ca to other areas please Contact us.
Shipping through Canada Post, FedEx, Purolator is also available outside above locations.
We are careful to package our equipment with the finest packing materials available, to ensure your equipment reaches you safely. We have worked hard to perfect the art of shipping sensitive and valuable equipment, and we think you'll be impressed with the results of our efforts.
Each item is packed differently, according to its size, weight distribution and level of vulnerability. Depending on the item's size and weight, we may use custom-molded foam endcaps, or in many cases, completely surround the item in what we like to call our "Magic Foam", which dynamically fills in all empty space within the box, perfectly protecting the system inside from the wear and tear of typical shipping practices.
Our customers are often pleasantly impressed with the painstaking packaging process we go through to ensure that your products are delivered safe and sound, and occasionally request UsedServers.ca packaging over original manufacturer packaging!
If you need to return an item within 14 days of delivery, contact us and send back the RMA Form below. Due to the fact that our products are custom made a 20% restocking charge may be charged for returned items. You will receive email confirmation when your request has been verified and processed.
Confirmed returns are usually processed within four weeks of UsedServers' receipt of the returned item (to cover transit and processing time).
Orders that do not require special configuration (parts and screens) received by 1 pm (EST) are usually processed and shipped the same day based on availability of your items and the shipping options you choose. For orders requiring custom configuration please allow 3-4 business days for your order to ship out.